Welcome to Sahyadri Lake Resort – Pawna Lake Camping (referred to as “we”, “us”, or “our”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, services, and booking forms.
1. Information We Collect
We may collect the following information when you contact us, book a stay, or fill out a lead/booking form:
- Full Name
- Phone Number
- Email Address
- Number of Guests / Stay Preferences
- Check-in & Check-out Date
- Any message or inquiry you submit
- Device / browser data (via cookies or analytics)
Note: We do not collect any payment card or banking information through our website.
2. How We Use Your Information
Your information may be used for:
- Contacting you for bookings or inquiries
- Confirming availability & reservations
- Sending important updates about your stay
- Sharing offers, promotions & packages (only for our resort)
- Improving our website, services, and customer support
We do not sell, rent, or share your personal data with any third-party marketers.
3. Communication Consent
By submitting your details, you agree to receive:
- Phone calls
- SMS / WhatsApp messages
- Email communication (if provided)
This is only to provide booking assistance, updates, or offers related to our resort.
4. Cookies & Analytics
Our website may use cookies and third-party tools (such as Google Analytics) to:
- Analyze website performance
- Understand user behavior
- Improve browsing experience
These cookies do not collect personal details like name, phone, or email.
5. Data Storage & Security
We follow reasonable security practices to protect your information from unauthorized access, loss, or misuse. Only authorized team members may access your information for booking-related purposes.
6. Third-Party Links
Our website may contain links to other sites or platforms (e.g., YouTube, Instagram). We are not responsible for the privacy practices of those external websites.
7. Your Rights
You have the right to:
- Request deletion of your personal data
- Request correction/update of your information
- Request to stop promotional communication
To request changes, email us at sahyadristay@gmail.com
8. Updates to This Policy
We may update this privacy policy from time to time. All changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us at:
📌 Sahyadri Lake Resort – Pawna Lake Camping
📍 JGR2+M3, Thakursai, Maharashtra 412108, India
📩 Email: sahyadristay@gmail.com
📞 Phone / WhatsApp: +91 99224 56899
🌐 Website: https://sahyadristay.com/
✅ Google Requirements Covered
✔ Data usage transparency
✔ No third-party sharing
✔ Communication consent
✔ Cookie & analytics disclosure
✔ Contact information provided